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 Shipping Policy

SHIPPING

1. What is your shipping policy?

CatsMode offers worldwide shipping through reliable couriers such as DHL, USPS, FedEx, and UPS. Please note that international shipping cannot be expedited, and the transit time/customs clearance process may vary.
We don't provide guaranteed delivery dates, as shipping rates are calculated based on the product's weight during checkout. Additionally, custom taxes, typically ranging from 30-60 USD, are determined by your country's laws, and please keep in mind that CatsMode is not responsible for these fees. Just a friendly heads up, the minimum threshold for import tax is $800. So, in the United States, for instance, if your order is below $800, everything should be smooth sailing. Feel free to check the laws of your country for more information, and if you have any questions, we're here to help!
Our products are custom hand-made, requiring 1-2 days for production. If you have any further questions, feel free to reach out at catsmodeservice@gmail.com

2. Does CatsMode ship internationally?

Yes, CatsMode ships internationally! We offer worldwide shipping to cater to our global customer base.

3. What are CatsMode processing times?

At CatsMode, our processing times include 1-2 days for the custom hand-made production of all products. Subsequently, the standard shipping time is approximately 10-15 business days, with the exact duration depending on the chosen courier. We appreciate your patience as we ensure the quality and craftsmanship of each item during this process.

4. Can I have an international shipping quote?

The website will automatically quote the shipping cost for you at checkout. You can add items to your cart and proceed to checkout for more information on shipping costs.

5. How do I track my order?

Once your order is sent out, you'll receive a shipping confirmation with a tracking number. As we use multiple shipping companies to work with, we recommend using a universal tool for tracking at Track Your Order. Please, don't hesitate to contact us at catsmodeservice@gmail.com to receive detailed information about your package.

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